Xbajee Casino Privacy Policy — Your Data Is Safe With Us

Xbajee casino believes your personal data belongs to you. We only collect what is necessary, and we use it solely to improve your experience. Our Privacy Policy is built on that commitment.

In this policy, we clearly outline — what data we collect, why we collect it, how we keep it secure, and what rights you have. If you have any questions, feel free to reach out — we're always ready to help.

When you open an account and use our services at xbajee casino, we may collect the following types of information. Each piece of data has a specific purpose, which is explained in the sections below.

• We never store sensitive details such as full bank account numbers or card numbers.
• All payment processing is handled through fully encrypted third-party gateways.
• We never ask for your password or OTP over the phone or by email.

Xbajee casino collects information through several methods. We want you to be fully aware of each one.

• Directly from you: When filling out the registration form, uploading KYC documents, contacting support, or completing a payment form.
• Automatically: Device and browsing data collected via cookies, log files, and analytics tools during site visits.
• From Third Parties: Transaction confirmation details from payment providers (Mobile Pay, Nagad, Rocket).
• KYC Verification Timeline: Photo ID, selfie, or other verification documents.

Xbajee casino uses your data only for specific, legitimate purposes. We never share your information with third parties for advertising or commercial use.

• Account Management: Login, password reset, and security verification.
• Payment Processing: Deposit confirmation, withdrawal processing, and transaction history maintenance.
• KYC & Compliance: Age verification, identity confirmation, and anti-money laundering compliance.
• Service Improvement: Understanding which games are popular, identifying issues, and improving our services.
• Security: Detecting unauthorized access, fraud, and bonus abuse.
• Contact: Important account updates, security alerts, and promotional notices (with your consent).
• Responsible Gaming: Detecting unusual playing patterns and offering assistance where needed.

Short answer: no, your data is never sold or shared for commercial purposes. However, limited sharing may occur in the following cases:

• Payment Provider: Minimum information required to process transactions via Mobile Pay, Nagad, or Rocket.
• KYC Verification Service: With accredited verification agencies for identity confirmation.
• Legal obligations: When required by court order, government directive, or legal investigation.
• Fraud Prevention: With regulatory authorities for cybersecurity or financial crime prevention purposes.

All third parties we work with are contractually bound to uphold our privacy standards and may only use data for the specific purpose it was shared.

The xbajee casino website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve site functionality.

• Essential cookies: Login sessions and security tokens — the site cannot function properly without these.
• Performance Cookies: To understand how long users spend on different parts of the site (anonymous data).
• Functionality cookies: To remember your language preference and layout settings.
• Analytics Cookies: To understand which sections of the site are used most.

Your data security is our top priority. xbajee casino uses industry-standard security measures to keep your information protected from unauthorized access.

• All data transfers are secured with SSL/TLS 256-bit encryption.
• Passwords are stored using bcrypt hashing and are never readable in plain text.
• Server access is restricted and regular security audits are conducted.
• Suspicious login attempts trigger automatic alerts and blocking measures.
• Two-factor authentication (2FA) is available for added account security.

How long is your data retained? Data from active accounts is kept for up to 5 years after account closure due to legal obligations, after which it is automatically deleted.

As an xbajee casino user, you have several rights over your own data. Contact us if you'd like to exercise any of these rights.

Xbajee casino is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes we will notify you by email or mobile.

• Minor changes such as language clarifications or spelling corrections may be made without prior notice.
• You will be notified in advance of any significant changes to how your data is used.
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch. We're always happy to respond in Bengali.